Frequently Asked Question

Q: What's your price term?

A: Normally Kedun offer client FOB price of Shanghai or Ningbo port.

CIF price is available only after order volume is calculated.

Q: What's your payment term?

A: 30% T/T, goods will be prepared after receiving 30% deposit and be shipped after 70% balance is arranged.

L/C is not accepted.

Q: Can we get sample to test?

A: Samples are free to deliver for testing if you’d like to provide an express account like DHL, Fedex or UPS.

    To save delivery time, DHL express is priority.

Q: What's the product packaging?


1.  Kedun brand is the first priority.

2.  Generic packing is the second priority.

3.  OEM service is for large quantity of each item.

Q: What's the delivery time?

A: Normally, it takes one month to complete an order. Delivery time mainly depends on our inventory, production schedule and order quantity.

    Kedun will inform clients when goods are ready to ship.

Q: What certificates you have?

A : Kedun manufacturer plants are complied with Quality Management System ISO 9001, and were certified by CE.

     Each order will be provided with Certificate of Analysis and Sterilization Certificate.